Refund & Cancellation Policy

Last updated: 15 September 2026

CommentFor is operated by Neurai Technologies Private Limited. This policy explains how cancellations and refunds work for paid CommentFor plans.

Cancelling your subscription

You can cancel at any time from Settings in the app. Cancellation stops all future charges.

What happens after you cancel

Your paid features remain active until the end of the billing period you have already paid for. If you would rather not wait, you can ask for a pro-rated refund of the unused part of that period. We work out what you have used two ways, by the days of the period that have passed and by the messages you have used from your monthly allowance, count the higher of the two as used, and refund the rest to the original payment method. Your paid features end when the refund is issued.

Duplicate or erroneous charges

If you are charged twice for the same period, or charged in error, we refund the erroneous charge in full to the original payment method. We process the refund from our end within 5 to 7 business days. It may take longer to reflect in your account, depending on your bank and other factors beyond our control.

The Free plan

The Free plan costs nothing, so there is nothing to cancel and nothing to refund. If you upgrade to a paid plan, the terms above apply to that plan from the date you pay.

Billing questions

Write to billing@commentfor.com from the email address on your CommentFor account.